Ethics Channel / Internal Information System / Translation test / Translate this too
Purpose and Scope
The use of this Whistleblowing Channel is strictly limited to reporting breaches of the Code of Conduct, behavior contrary to current legislation, or actions that may involve the occurrence of criminal risk within the organization.
Guarantees of Confidentiality and Anonymity
• Identification: The reporting party may choose to identify themselves or submit the communication completely anonymously.
• External Management: To ensure impartiality, complaints will be received by an external consultancy firm that will initially manage and anonymize the communication, delivering the file to the organization without identifying the reporting party.
• Identity Protection: Maximum confidentiality regarding the identity of the reporting party is ensured, except in cases where identification before the corresponding authorities is required by law.
Protection against Retaliation
• Guarantee of Indemnity: It is strictly prohibited to take any retaliation against individuals who, in good faith, report a potential infringement to the organization, cooperate in the investigation, or assist in its resolution.
• Limit of Protection: This guarantee does not cover those who act in bad faith with the sole intent of spreading false information or harming third parties.
Procedure and Management
• Processing: The Ethics and Compliance Committee is the body responsible for processing and investigating the communications received through this channel.
• Internal Protocol: All communications will be processed in accordance with the Internal Complaint Management Protocol, which forms an integral part of the entity’s Risk Prevention and Management Program.
Channel Access To submit a communication, you can access via the following link: